The VELA Hong Kong Causeway Bay in Hong Kong Island

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comments 5

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  Guillermo Lozano

  :: 18 April 2018 07:59:49

  Very bad. Rooms Smell like WC. I visited this hotel because is well located but I will never come back. Smell like a public WC.

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  YanYan Yiu

  :: 16 February 2018 09:21:02

  The room itself was pretty decent, affordable and spacious for HK accommodations. Not exactly close to MTR stations, prob 15 minute walk to either causeway Bay or wan chai station. There was often ppl smoking in the hallways and smoke would often get into our room.

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  Kati Leppänen

  :: 01 January 2018 18:29:05

  Untidy, unfriendly - not value for your money! The floor in our room was sticky and had not been cleaned for weeks, we found 2 pairs of used slippers and smelly dirt under the beds. Sticky fingerprints in door handles and all over. Window was so dirty you could hardly see through to street. The smell in the room was really disgusting, but could not open the window for long due to heavy traffic and exhaust underneath the window. Bathroom handle broked, toilet seat broken... Management was rude and was not paying attention to customer feedback. Think twice before booking this hotel! Regards, A Family with teenagers

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  Hung Huynh

  :: 23 December 2017 22:32:04

  Customer service was great. Room was able to fit 5 people and their luggage. The bathroom glass was dark and opaque but could be darker to block more light

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  juss hung

  :: 09 November 2017 13:49:57

  Don’t waste your money. Poor sound proofing, dirty/ broken tap in shower. Pen left for comment card doesn’t work so how can I even leave a comment? I checked in very late and requested late checkout at 1pm which was approved at time of check in, I received a call at 12:20pm next day telling me I am late for checkout... this stupid place either has no communication between day and night time staff or have no regards for their guests. Water pressure in shower is worse than my own house. Mattress is too hard, I like a hard mattress and it’s too hard even for me. O Overall don’t bother. They can’t get anything right. Besides the room size is large for hong kong standard nothing positive can be said.