Island Shangri-La, Hong Kong in Hong Kong Island

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comments 5

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  Winnie Tsoi

  :: 31 May 2018 21:40:55

  We had lunch buffet at Cafe Too. There is quite a wide variety of cuisine covered. From seafood like crab, pawns, mussels to Japanese, Thai, Indian, western, roast meat to dim sum, there are plenty of choices. The roast beef is a bit disappointing. I got two slices of beef which are done on one end but pink on the other. The done end was not tender. However, they do tend to have Indian chef to see to the Indian counter and Thai Chef to work on the Thai bench. The Thai lady chef was very helpful. She recommended a couple local favourite and when I asked she explained how the dish was prepared and how she had them in Thailand when she was little. And the vegetable wrap she prepared for me is really nice and refreshing. Despite the failed roast, the food standard is high in general.

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  Judith Shelton

  :: 18 May 2018 03:05:43

  The staff and service were superb on all accounts. Perhaps what illustrates this best was when Nicole Tang, the Assistant Guest Relations Manager, greeted my husband and I upon arrival. I had received a large bouquet of roses and she said, "You both look so elegant please let me take your picture." By the time we checked into our room a hand crafted card arrived with a lovely photo to remind us of our arrival! This exemplar service, extended whether having a drink in the lobby or in the bar where my husband's comment on the cherries used in his drink were "so superb" that the bartender brought us an additional cup full to sample. Such attentiveness is what brings people back and spreads the word regarding where to stay. Thanks to all for such a great experience.

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  Amit Aneja

  :: 06 May 2018 21:03:45

  I would say I am a decent traveller who has visited over 15 countries and stayed in various 5 star Hotels across the world. Location wise Hotel is good and within 10 min taxi drive from happening places in the City. But for the price I paid I would expect Breakfast Included. Same price you can find a harbour view in this beautiful City. Their Bar is good and service is fine.

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  Sharen Santoski

  :: 18 April 2018 21:55:08

  One of the most enjoyable experiences I have ever had at a hotel. The staff was excellent -- extremely helpful, knowledgeable and kind. The hotel itself was beautiful, my room was extremely comfortable and quiet. Food was excellent as was the service and selection in the Horizon Club. The Spa (although small and lacking a comfortable relaxation area) provided a wonderful massage. This was my first stay at a Shangri-la but it will not be my last -- you have a new, loyal customer.

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  Jay-P. L.

  :: 16 April 2018 17:38:02

  We very much enjoyed our stay in your lovely hotel and club horizon. Amazingly warm welcome, care and attention at each stage from all the staff. Appreciated the room upgrade, birthday decorations, cake, chocolates, a few hiccups were satisfactorily resolved. Pleased that everything worked out so well. Thank you and see you again soon!