closed
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Hong Kong, Causeway Bay, 中望商業中心15樓C&D室謝斐道 414-424號
contacts phone: +852 2488 3900
website: hkele.com.hk
larger map & directionsLatitude: 22.2801482, Longitude: 114.1807833
russell doctrove
::The WORST customer service I have ever had to deal with. They are more than happy to take your money yet when you try to arrange delivery and installation dates they are never accurate. Its been almost 2 weeks now waiting for the installation of one appliance. Zero communication from their part and every time i try to call their shop to speak to someone the phone just rings. DO NOT USE THIS COMPANY!
Elizabeth YT Kwong
::What's happened? Worse customer service 1) voice mail box are always full 2) cut off your calls if connected, even we haven't reached them yet. Most worst: 3) They won't update you that they are out-of-stock a day before of delivery, so you just wait a day for waiting them.
Olivier H
::Worst customer service ever. From staff interest in selling anything to organising delivery and installation, everything was extremely inefficient unfriendly and painful. Definitely to be avoided
Mark Sung
::Very friendly customer service over the phone as well as delivery. Centre staff is a bit indifferent. Price is decent and everything is taken care of efficiently
Joseph Chong
::Value for money, i bought all appliances for new home here. Good price and not cheating.